To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must occur at least 14 days before check-in
If they cancel 14 or more days before check-in but not within 48 hours of booking, you’ll be paid 50% for all nights.
If they cancel between 7 and 14 days before check-in, you’ll be paid 50% for all nights.
If they cancel after that, you’ll be paid 100% for all nights.
